Shipping policy
Free Tracked Worldwide Shipping We offer free tracked shipping on all orders, worldwide — no minimum purchase required.
Processing Time Orders are processed within 1–3 business days. You will receive a confirmation email with your tracking number once your order has shipped.
Estimated Delivery Times
- Canada: 7–15 business days
- United States: 10–20 business days
- International: 15–30 business days
Delivery times are estimates and may vary due to customs processing or carrier delays. All times are based on Atlantic Standard/Daylight Time (ADT/AST) — Halifax, Nova Scotia, Canada.
Order Tracking All orders include tracking. Use your tracking number provided in your shipping confirmation email to monitor your delivery.
Duties & Taxes All prices are listed in USD and do not include duties, import taxes, or customs fees. These charges, if applicable, are determined by your local customs authority and are the customer's responsibility upon delivery. GRAB&RUN is not responsible for any additional charges incurred after shipment.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at support@grabrun.ca and we'll be happy to assist.